Delivery and Collection
Delivery is free anywhere in Ireland on every order, from the first euro, with no minimum spend. If you would rather collect, order online and pick up from our Greenogue trade counter, usually ready within 24 hours. This page answers the questions customers ask us most about getting their order.
Do you deliver anywhere in Ireland, and how much does it cost?
Yes. We deliver to every county in Ireland and delivery is free on every order. There is no minimum spend, no threshold and nothing added at checkout.
That applies to a single GU10 bulb just as much as a full room of electric radiators. Cork, Galway, Donegal, Kerry or Dublin 15, the delivery charge is the same: nothing.
How long does delivery take?
We aim to dispatch every order within 1 to 2 working days of it being placed. Most orders arrive within a few working days of ordering.
Small parcels go by post and larger items go by courier. Exact arrival depends on the carrier and the address, so we do not promise a set delivery day. If you need something by a particular date, call us before you order and we will tell you honestly whether delivery or collection is the better option.
How long does delivery take to Cork, Galway or Dublin?
The dispatch time is the same for every address in Ireland: we aim to have your order on its way within 1 to 2 working days. Most customers, whether in Dublin, Cork, Galway or further afield, receive their order within a few working days of ordering.
Can I collect my order instead?
Yes. Choose Pickup at checkout and your order will usually be ready to collect within 24 hours. We will let you know when it is ready.
Collect from Shamrock Electrical, Unit 22, Block 613, Jordanstown Road, Greenogue Business Park, Rathcoole, Co. Dublin, D24 TX98. We are just off the N7 and well positioned for the M50, with parking on site. Bring your order number. You can read more about the counter on our Dublin store page.
When can I collect?
Monday to Friday 7am to 5pm and Saturday 9am to 1pm. We are closed on Sundays and bank holidays.
The 7am weekday opening suits electricians collecting on the way to site. Saturday mornings are the busiest time at the counter.
Will I know when my order has shipped?
Yes. We email you when your order is on its way. Courier deliveries usually come with a text or email from the courier as well, so you know when to expect it.
Where is my order?
You can check the status of your order any time on our Track Order page using your order number.
If you would rather speak to someone, call 01 401 9907, WhatsApp 085 715 8110 or email sales@shamrockelectrical.ie with your order number and we will check it for you. Our phones are answered Monday to Friday 7am to 5pm and Saturday 9am to 1pm.
What if my order arrives damaged or something is wrong?
Contact us straight away on 01 401 9907 or at sales@shamrockelectrical.ie with your order number and a photo if you can. If an item is damaged, faulty or not what you ordered, we will put it right.
What is your returns policy?
You have 30 days from receiving your order to ask for a return. Items need to be unused, in their original packaging and with proof of purchase.
To start a return, email john@shamrockelectrical.ie. Once the return is approved we will send you a return label and instructions. Refunds go back to your original payment method once the item has been received and checked. The full details are in our refund policy.
Can you deliver a trade order or a large quantity?
Yes. For trade orders, bulk quantities or deliveries to site, call 01 401 9907 or email sales@shamrockelectrical.ie and we will arrange it with you. Trade customers can also open a trade account for quoted trade pricing.
Do you sell cable, consumer units and switchgear for delivery?
Cable, trunking, conduit, consumer units and switchgear are sold at our trade counter rather than online. Call 01 401 9907 or WhatsApp 085 715 8110 and we will check availability and price and have it ready for collection.